Privacy + Cookie Policy

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Character Home, LLC—an imprint of Deepwell Media operated by Jeffery Holley (“Jeff”)—recognizes that privacy is essential. This page explains the types of personal information we collect through http://characterhome.com (the “Website”) and related Services (including the Character Home Podcast and email newsletter), and the steps we take to safeguard that information. Together, the Website and Services are referred to as the “Platform.”

We collect personal information when you register for a Service or voluntarily provide it. This may be combined with information from other Character Home services or trusted partners to improve your experience. Our servers automatically record certain information when you use the Platform, including IP address, browser type and language, URL, and date and time of access.

Cookies are small text files placed on your device to help the Platform function and improve your experience. We may use:

• Strictly Necessary Cookies for authentication and security.
• Performance / Analytical Cookies to measure visitor numbers and navigation.
• Functionality Cookies to remember preferences and enhance usability.
• Targeting / Advertising Cookies to deliver relevant content and measure marketing effectiveness.

You may decline cookies in your browser settings, though some features may not work properly.

We use personal information to provide requested services, customize content, improve technologies, and ensure security. We may share aggregated non-personal information with third parties. When third parties process personal information on our behalf, we require them to comply with our Privacy Policy and maintain confidentiality and security.

We may disclose information in limited circumstances, including legal obligations, fraud prevention, or to protect the security of our network.

We retain personal information only as long as necessary to provide Services, fulfill the purposes described in this Policy, or comply with legal obligations. When no longer needed, we securely delete or anonymize data.

We take reasonable administrative, technical, and physical measures to protect your information. However, no online system can be guaranteed 100% secure.

The Platform is not directed to children under 13 (or under 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we learn that we have inadvertently collected such information, we will delete it promptly.

If you access the Platform from outside the United States, you consent to the transfer and storage of your data in the United States. Residents of the EU/UK may have additional rights under the General Data Protection Regulation (GDPR), including the right to withdraw consent, request data portability, and lodge a complaint with a supervisory authority.

Whenever reasonably possible, we offer choices when we request personal information. You may request access to your data, correction of inaccuracies, or deletion when feasible.

We may update this Policy from time to time. Changes will be posted on this page with a revised “last updated” date.

If you have questions about this Policy, cookies, or your dealings with the Platform, please email: jeff@characterhome.com

Last updated 7-Sept-2025